Customer service provider SMSGH on Friday May 12, unveiled their new name as part of recent rebranding activities in truly regal fashion.

Held at the Holiday Inn in Accra, the ceremony was compered by Starr FM’s Anita Erskine, and was attended by key players in the sector.

“Our work helps ease the customer service challenges businesses face. From delivering millions of business-critical mobile alerts to pioneering mobile banking & online payments, we have continuously sought out the most effective engagement channels and crafted solutions around the most important pain points within our environment”, a statement announcing the new development said.

Established in 2005, the outfit has grown to become a leading name when it comes to facilitating communication between companies and their clientele. SMSGH is now Hubtel.

Read the full statement below:

 

SMSGH has rebranded to Hubtel

 

Since our founding on the 12th of May 2005, our mission has been to make it easier for companies to connect with their customers.

Our work helps ease the customer service challenges businesses face. From delivering millions of business-critical mobile alerts to pioneering mobile banking & online payments, we have continuously sought out the most effective engagement channels and crafted solutions around the most important pain points within our environment.

Thanks to our customers, today we have grown beyond Ghana, set up in new markets and continue to help businesses rethink customer service across the continent. Through it all, we have literally outgrown both the “SMS” and the “GH” in our name.

Today, we become Hubtel.

Hubtel is built on the singular belief that loyal customers build great businesses. We have come to believe in customer service that blends neatly into the busy lives of consumers. With the help of our customers, we are on a mission to provide businesses with the tools to build lasting relationships with their customers.

Our new brand marks a new era in which we set higher standards and goals for the value we deliver to our customers as we continue to deepen our offering.

As Hubtel we have carefully reinvented our products into intuitive everyday services. Today we introduce our customers to our new Hubtel platform which hosts all our services, on one single integrated and user-friendly platform.

We wish to share this important day with our all our users, and in doing so express our heartfelt gratitude for their patience during our transition to Hubtel, and for their support and loyalty throughout the years.

 

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