Guaranty Trust Bank (Ghana) Limited’s strength in “Innovation” and the use of technology to making banking simple and more convenient for customers wherever they may be in the world, has been recognized in an unprecedented double award at the “Banker Africa – West Africa Awards – 2016”.
After a rigorous voting exercise involving more than 11,800 votes across the West African region and banking industry, GTBank Ghana has been named as the “Most Innovative Bank in West Africa” in recognition of the various products and services frequently introduced onto the market to offer customers an array of services to employ in their day-to-day businesses.
In addition, the bank’s superiority in the area of electronic banking in Ghana was further reinforced when the Bank was awarded the “Best Online Platform – Ghana”. This went to applaud GTBank’s reliable online banking services, which allow customers to receive payments online and to carry out transactions from the comfort of their homes, offices or wherever they find themselves without having to visit the banking halls.
Managing Director of Guaranty Trust Bank (Ghana) Limited, Mr. Lekan Sanusi, commenting on the double victory expressed his joy at the achievements. He said, “At GTBank, we always work tirelessly to ensure we offer our customers and the general public the best of services especially in a competitive environment and in so doing, we always consider customer mobility and convenience. These are issues that technology has the power to drive. The awards are dedicated to our committed staff and customers.
The Banker Africa Awards, touted as the most prestigious event in Africa’s banking and finance sector, is designed to recognize the reforms, rapid modernization, consolidation, integration and expansion of Africa’s banking and finance sector. The awards aim to reward achievements, commend best practices and celebrate excellence in African banking.
Chief Executive Officer of CPI Financial, the publisher of Banker Africa, Mr. Robin Amlôt said, “In four short years, our Awards programmes have become established as a valued and respected benchmark. We are particularly pleased to see growth in the voting numbers, showing engagement and interest from the industry and offering a true reflection of the views of bankers and financiers in the region.”
Guaranty Trust Bank, in May this year, was adjudged the “Technology Advanced Bank of the Year” for the “third” consecutive time at the Ghana Information Technology and Telecom Awards 2016 in Accra, beating off competition from Zenith Bank, Stanbic Bank, Fidelity Bank and Ecobank.
Also for the second time running, GTBank was adjudged “E-Banking Service of the Year 2016” in recognition of the bank’s convenient and reliable electronic banking solutions during the same ceremony. Nominees for this award included Unibank, GCB Bank, Stanbic Bank and Barclays Bank.
Guaranty Trust Bank (Ghana) Limited has, since its inception, deployed a robust IT platform to deliver a plethora of reliable and efficient electronic banking solutions for its customers and in some cases non-customers alike.
Amongst its recent deployments is the Bank *737# service, which is set to make banking easily accessible and simple for every Ghanaian. By dialing the short code *737#, existing customers of the bank can purchase airtime for themselves and others, check account balances, transfer funds between their accounts and PIN change. They can also pay utility bills and make enquiries such as branch and ATM location.